Privacy policy
Purchase Options &
Cancellation Policy
Clear information about one-time purchases, cancellation requests and refunds for orders placed through Daily Vita Labs.
One-time purchases
Products available from Daily Vita Labs are sold as one-time purchases unless a different purchase option is clearly displayed on the relevant product page and at checkout.
No automatic renewal
A one-time order does not renew automatically.
No recurring billing
Customers are charged only for the order they intentionally submit at checkout.
Checkout confirmation
The selected products, price, currency and total are displayed before payment is completed.
Requesting an order cancellation
If you need to cancel or change an order, contact Daily Vita Labs as soon as possible. Include your name and order number so we can locate your order quickly.
Contact us promptly
Send your cancellation request using the contact details below.
We review the order status
We check whether the order can still be changed or cancelled before fulfilment begins.
Confirmation by email
We will confirm the outcome of your request by email.
Please note: Once an order has been prepared or dispatched, it may no longer be possible to cancel it. After delivery, eligible requests are handled under our Return & Refund Policy.
Successful cancellations & refunds
Before dispatch
When a cancellation is confirmed before dispatch, the order amount is returned to the original payment method.
Refund processing
Refund processing may take up to 10 business days. Your bank or payment provider may require additional time to display the returned amount.
After dispatch
Orders already dispatched cannot usually be cancelled. Please review our Return & Refund Policy for eligible return requests after delivery.
Unexpected recurring purchase option
If you see a recurring purchase option that you did not expect, please stop before completing checkout and contact us. We will review the issue and provide assistance.
Contact Daily Vita Labs
For order changes, cancellation requests or general assistance, contact our support team.
support@dailyvitalabs.com · +61 479 095 200