Hosting platform

dailyvitalabs.com is built and hosted on Shopify. Shopify provides the underlying e-commerce infrastructure, secure checkout and payment processing rails; it is not the seller of the products listed on this website. URBAN CLOTHING PTY LTD, trading as DAILY VITA LABS, is the seller of record for every transaction.

Domain & ownership

The domain dailyvitalabs.com is owned and controlled by URBAN CLOTHING PTY LTD. Any website presenting itself as DAILY VITA LABS on a different domain is not operated by us; please verify the address bar reads dailyvitalabs.com before entering any payment details.

How this Legal Notice relates to our other policies

This Legal Notice sits alongside, and does not replace, our Privacy Policy, Terms of Service, Return & Refund Policy and Shipping Policy. Where this notice and another policy overlap, the more specific policy governs that particular subject.

Australian Consumer Law (ACL)

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law, contained in Schedule 2 of the Competition and Consumer Act 2010. You are entitled to a replacement or refund for a major failure, and to compensation for any other reasonably foreseeable loss or damage; you are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.

Acceptable quality & fitness for purpose

Both the Ergonomic Memory Foam Seat Cushion and the Car Seat Cover Towels are guaranteed to be of acceptable quality, safe, durable and fit for the purpose they are ordinarily used for, and to match the description on our product pages.

Unfair contract terms

Our Terms of Service are drafted to avoid unfair contract terms under the ACL. If any clause is later found to be unfair or void, the remainder of the terms continue to apply.

Queensland registration

As a company registered and headquartered in Alexandra Hills, Queensland, we operate nationally under the federal Australian Consumer Law, which applies uniformly to all Australian states and territories.

FTC Act & deceptive practices

Section 5 of the Federal Trade Commission Act prohibits unfair or deceptive acts in commerce. We describe our products, pricing and shipping timelines accurately and do not use dark patterns, hidden fees, or fake urgency claims at checkout.

Magnuson-Moss Warranty Act

Any written warranty we offer on a product is presented in plain, understandable language consistent with this federal warranty disclosure law, and does not disclaim implied warranties where the law does not permit us to.

State consumer protection statutes

Most U.S. states, including California, New York and Texas, have their own unfair and deceptive trade practices acts and implied warranty of merchantability rules. These state-level protections apply in addition to, not instead of, federal law, based on the state you are shopping from.

CAN-SPAM & TCPA

Marketing email complies with the CAN-SPAM Act, and we do not send automated marketing text messages without the consent required under the Telephone Consumer Protection Act.

Consumer Rights Act 2015

Goods supplied to UK consumers must be of satisfactory quality, fit for purpose and as described. If a product develops a fault within 30 days of delivery, you are entitled to a full refund; a right to repair or replacement, and in some cases a price reduction or final refund, continues to apply beyond that period.

Consumer Contracts Regulations 2013

As a distance-selling transaction, UK consumers have a 14-day statutory right to cancel most orders for any reason, in addition to any goodwill returns period described in our Return & Refund Policy.

Digital Markets, Competition and Consumers Act 2024

We do not use fake reviews, drip pricing, or misleading urgency claims, consistent with the fair-trading provisions this Act reinforces and which are enforced by the Competition and Markets Authority (CMA).

PECR

Electronic marketing to UK consumers complies with the Privacy and Electronic Communications Regulations: consent-based, clearly attributed, and simple to opt out of.

Competition Act (federal)

Our advertising and pricing comply with the misleading advertising and deceptive marketing practices provisions of the federal Competition Act, including drip-pricing disclosure of the total price you will pay before checkout.

Provincial consumer protection legislation

Provinces such as Ontario (Consumer Protection Act, 2002), British Columbia (Business Practices and Consumer Protection Act) and Quebec (Consumer Protection Act) each provide additional implied-warranty, cancellation and internet-sale disclosure rights. The province you order from determines which provincial statute applies to your purchase.

Quebec-specific requirements

For consumers in Quebec, our Terms of Service and this Legal Notice are available in French upon request, consistent with Quebec's Charter of the French Language, and Quebec's legal warranty of quality applies to every product we sell there.

CASL

Commercial electronic messages to Canadian customers comply with Canada's Anti-Spam Legislation, including identification, consent and a working unsubscribe mechanism.

Consumer Guarantees Act 1993

Products sold to New Zealand consumers are guaranteed to be of acceptable quality, fit for purpose and as described. Where a failure is not minor, you may choose a repair, replacement or refund; for a minor failure, we may choose the remedy.

Fair Trading Act 1986

We do not engage in misleading or deceptive conduct, false representations, or unsubstantiated claims about our products, prices or endorsements, as prohibited by the Fair Trading Act.

Unsolicited Electronic Messages Act 2007

Marketing messages to New Zealand customers require consent, accurate sender information and a functional unsubscribe option in every message.

Overseas supplier status

We are an overseas-based retailer supplying New Zealand consumers; the Consumer Guarantees Act and Fair Trading Act nonetheless apply to goods we supply for personal, domestic or household use in New Zealand.